With the chatbots we implement for our clients, customers simply send a message and the bot responds automatically across multiple channels such as WhatsApp, Instagram, Facebook, X, TikTok and Telegram.
This significantly reduces human effort while ensuring fast and consistent responses.
We also deploy transactional chatbots capable of handling actions such as balance checks and other automated inquiries. These bots act as virtual assistants that can resolve requests independently and seamlessly transfer the conversation to a human agent whenever needed.
By enabling self-service, our chatbots improve efficiency and customer experience, which is why many of our clients choose this solution as a key part of their customer support strategy.
SMS & EMAIL
Through our platforms we can send SMS messages directly to customers from a single platform and it also allows us to manage email communications by integrating with external email tools, making it possible to create and send email sequences, automate follow-ups, and maintain consistent communication—ensuring better customer engagement and full control of the process.